1 Personal Information

1.1 We take your privacy seriously and this privacy policy (Privacy Policy) sets out how we will handle your personal data securely and in accordance with your rights.

2 General Information

• This Privacy Policy explains what information we collect about you when you:

• (a) visit our website at calsa.co.uk (our Main Website); and/or
• (b) register with us (your membership);

and how we handle your information in respect of our agreement with you to provide services to ensure that we protect your rights.

2.2 Please read this Privacy Policy carefully to understand how we will treat your personal data. In this Privacy Policy, references to you or your shall mean you as a user of the Websites and/or our Services.

2.3 This Privacy Policy should be read together with the Website terms of use policy in place from time to time (available at CALSA Website Policy) and our cookies policy (see Section 5 below) which together apply to your use of the Websites and our Services.

2.4 By using the Websites and/or our Services you will be regarded as having accepted the terms of this Privacy Policy. Please do not use the Websites or our Services if you do not agree to the terms of this Privacy Policy.

3 What information do we collect?

3.1 When you use the Websites and/or our Services we may ask you to provide certain information such as, your name, date of birth and contact details (including your address, email address, and contact telephone number).

3.2 We may also collect information on an ongoing basis about what pages you access or visit on the Websites and information about your use of the Websites including, for example, the locations you have viewed and any changes you make to information you supply to us, including by use of cookies.

3.3 In order to provide you with our Services we may also need to collect personal data which the Data Protection Act 1998 (DPA 1998) and the General Data Protection Regulation (GDPR) regards as sensitive or special categories of personal data, such as information relating to your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health or sexual orientation (Background Information) and/or information relating to any criminal convictions you have or offences you may have committed (Criminal Records Information) (Background Information and Criminal Records Information, together, being Sensitive Data).

4 What do we use your information for?

4.1 You have the right to be told the legal basis and purposes for the processing of your personal data. We are relying on your explicit consent to the processing of your personal data (including any Sensitive Data, as defined above). This means that if you exercise your right to withdraw your consent (please see paragraph e below) we will no longer be able to process your data. Please note we may retain a copy of your data in accordance with our data retention policy.

4.2 We may use your information for the following purposes:

• (a) to:
  • (i) manage Your membership, process any information provided by you to us and to store your personal data in our databases;
  • (ii) process any applications made by you for services advertised on the Websites;
• (b) for our own market intelligence gathering purposes, to enable us to understand the gym and fitness market and prepare demographic, analytical, statistical or market information (which may include aggregating your data with, and benchmarking it against, data received from other individuals, clients and employers) and to improve our services (all on the basis that your personal data will be completely anonymised and you will not be capable of being identified from such information if we share it externally);
• (c) to contact third parties such as a bank to verify information about yourself. By providing us with your details when registering your membership you are deemed to have provided us with your consent to us contacting such people;
• (d) for such purposes as are reasonably necessary to comply with any legal obligations to which we are subject in the performance of our Services; and
• (e) to communicate with you, including sending you information which we think may be of interest to you and to send you event invites, newsletters and updates on the basis that you have given your consent to such processing. You will be able to opt-out of such communications at any time by contacting us using the Contact (Contact Us) page on our website .

4.3 Please note that we may also use your personal data to prepare, use and disclose statistical and demographic information regarding use of the Websites for the purposes of improving the Websites (in pursuit of the legitimate interests of improving the Websites for the benefit of you and our other clients to whom we provide our Services) and for our marketing purposes (in no circumstances will you be capable of being identified from such statistical and demographic information).

4.4 We shall periodically check that the personal data we store for you is accurate. If you would like to update the personal data we hold about you, please contact us with your request using the contact details at paragraph 4.2 e above.

5. Cookie Policy

5.1 This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic.

5.2 We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

5.3 Cookies are small text files that can be used by websites to make a user’s experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

5.4 You can at any time change or withdraw your consent by using the Contact Us page.